Last updated: October 2, 2026
Curium 247 Lab (“we”, “us”, “our”) operates the website https://curium247lab.com/ and its online shop, where we sell water test kits and related products. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described here.
1. Information We Collect
Information you give us
- Name, email address, phone number
- Billing and shipping address
- Order details (products purchased, quantities, order notes)
- Messages you send through our contact form, email, or WhatsApp
- Account details if you create an account (username, password)
Information collected automatically
- IP address, browser type, device type, operating system
- Pages visited, time spent, and referring website
- Cookies and similar technologies (see Section 6)
Payment information: Payments are processed by our payment partners or collected on delivery. We do not store your complete card details on our servers.
2. How We Use Your Information
- To process, deliver, and manage your orders
- To contact you about your order, payment, delivery, or returns
- To respond to your questions and provide customer support
- To send product information, offers, or updates (you can opt out at any time)
- To improve our website, products, and services
- To prevent fraud and keep our website secure
- To comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We share it only when necessary with:
- Courier and delivery companies – to deliver your order
- Payment service providers – to process your payment
- Website and IT service providers – such as hosting and analytics, who work on our behalf
- Authorities – when required by law, court order, or to protect our legal rights
These parties are only given the information they need to perform their service.
4. Data Retention
We keep your personal information only as long as needed to fulfil orders, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. After that, it is deleted or anonymised.
5. Data Security
We take reasonable technical and organisational steps to protect your information, including secure (SSL/HTTPS) connections and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to keep items in your cart, remember your login, understand how visitors use the site, and improve your experience. You can control or delete cookies through your browser settings. Disabling cookies may affect features such as the shopping cart and checkout.
7. Third-Party Links
Our website may link to third-party websites (for example, social media pages). We are not responsible for their privacy practices. Please review their policies before sharing information.
8. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your information (subject to legal and accounting requirements)
- Opt out of marketing messages
To make a request, contact us using the details below. We may need to verify your identity first.
9. Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with information, please contact us, and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date will be revised.
11. Contact Us
Curium 247 Lab Suit # 3,145-B2, Johar Town, Lahore, Pakistan Phone / WhatsApp: +92-321-8820072 Email: info@curium247lab.com