Terms and Conditions

Last updated: October 2, 2026

Welcome to Curium 247 Lab. These Terms and Conditions govern your use of https://curium247lab.com/ and your purchase of products from our online shop. By accessing the website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use the website.

1. About Us

Curium 247 Lab is an environmental laboratory based in Lahore, Pakistan, offering water and wastewater testing, research and development, consultancy, and water test kits.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Attempt to gain unauthorised access to the website or its systems
  • Upload viruses or harmful code
  • Copy, scrape, or misuse website content without permission
  • Provide false or misleading information when ordering

3. Products and Descriptions

We try to describe and display our products (including water test kits) as accurately as possible. Colours, packaging, and images may differ slightly from the actual product. We reserve the right to correct errors, update product information, or discontinue products at any time without notice.

4. Pricing

  • All prices are shown in Pakistani Rupees (PKR / ₨) unless stated otherwise.
  • Prices may change without prior notice, but the price at the time of your order will apply to that order.
  • Delivery charges, if any, are shown at checkout before you confirm your order.
  • In case of an obvious pricing error, we may cancel the order and refund any amount paid.

5. Orders and Acceptance

  • Placing an order is an offer to purchase. An order is accepted when we confirm it by email, phone, or WhatsApp, or when the product is dispatched.
  • We may refuse or cancel an order for reasons such as product unavailability, pricing errors, suspected fraud, or incomplete information. If you have already paid, you will be refunded.

6. Payment

Payment methods available are displayed at checkout. By providing payment details, you confirm you are authorised to use the chosen method. Orders may be held until payment is confirmed.

7. Delivery

  • We deliver to addresses within Pakistan through courier partners. Estimated delivery times shown on the website or communicated to you are approximate and not guaranteed.
  • Please provide a complete and correct address and a reachable phone number. We are not responsible for delays or failed delivery caused by incorrect details.
  • Risk of loss passes to you upon delivery. Please inspect the package on arrival and report any visible damage promptly.

8. Returns and Refunds

Returns, replacements, and refunds are handled according to our Return Policy, which forms part of these Terms.

9. Proper Use of Test Kits

  • Water test kits must be used according to the instructions provided with the kit.
  • Test kits are intended for screening and indicative testing. Results from a test kit are not a substitute for a full laboratory analysis, and we recommend confirming critical results (for example, drinking water safety or regulatory compliance) through accredited laboratory testing.
  • Kits contain chemical reagents. Keep them away from children, avoid contact with eyes and skin, follow safety instructions, and dispose of used materials safely.
  • Store kits as directed and check the expiry date before use.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
  • We are not liable for loss or damage resulting from misuse of products, failure to follow instructions, or decisions made solely based on test kit results.
  • Our total liability for any claim relating to an order will not exceed the amount you paid for that order.

Nothing in these terms excludes liability that cannot be excluded under applicable law.

11. Intellectual Property

All content on this website, including text, logos, images, graphics, and design, is the property of Curium 247 Lab or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute it without our written permission.

12. User Accounts

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Notify us immediately of any unauthorised use.

13. Privacy

Your use of the website is also governed by our Privacy Policy.

14. Third-Party Links

Our website may contain links to third-party sites. We do not control or endorse them and are not responsible for their content or practices.

15. Force Majeure

We are not responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, courier or supply disruptions, government actions, or internet and power failures.

16. Governing Law

These Terms are governed by the laws of Pakistan. Any dispute will be subject to the jurisdiction of the courts of Lahore, Pakistan.

17. Changes to These Terms

We may update these Terms at any time. The updated version applies from the date it is posted on this page.

18. Contact Us

Curium 247 Lab Suit # 3,145-B2, Johar Town, Lahore, Pakistan Phone / WhatsApp: +92-321-8820072 Email: info@curium247lab.com